Allergen Policy

Allergens relevant to our range

Fish (eg cod, salmon) | Crustaceans (eg crab, lobster) | Molluscs (eg oysters, mussels)

Additional allergens in specific products — including those in smoked, marinated or larder items — are also declared on each product page and product labels.

A note on cross-contamination

We have a variety of control measures in place to prevent cross-contamination:

  • Storage Separation: we store ready-to-eat foods in a separate area from our raw products. All products are covered or sealed.

  • Preparation: we do not process any of our ready-to-eat foods; they are received and then delivered in their original packaging. 

  • Handwashing: staff are instructed to wash hands with soap and warm water for at least 20 seconds after touching raw food or touching surfaces.

  • Sanitization: work surfaces and utensils are cleaned.

Fresh seafood products - All products are handled in the same environment by the same team. Whilst the above measures are in place, we do not operate a dedicated allergen-free facility and therefore we cannot guarantee 100% that cross-contamination will not occur.

Smoked, larder & frozen products - Smoked fish, larder items & frozen products are supplied to us and then distributed to you in their original sealed packaging.

If you have a severe or anaphylactic allergy to any fish, crustaceans or molluscs, our products are not suitable for you to order.